Family Violence Prevention Services Inc.,

I took an assessment with family violence prevention. Even though I had a video showing my ex's violent nature and a copy of my ex's criminal record showing a conviction for domestic violence where my ex pled guilty was still not taken into account. Michelle the one in charge there stated that because my ex gave a more believable description of our relationship that they were seen as a victim and I was the perpetrator. Even though I had solid evidence of paperwork and a video she still refused to accept it and took he said she said as credible for the assessment. Ray komurek fabricated the report and even put in the report that my ex did receive a domestic violence charge however it was only because of self-defense which wasn't proven in their case which is why they pled guilty. They are bias and there's no way they can be accurately helping people if they are not looking into people's criminal records and they take he said she said as credible source.

I went to class and loved the atmosphere and setting set up. You immediately felt calm and Peace. The counselors and team are polite. As long as they continue to set a non judgment setting I feel people will be willing to continue services. They do hands on activities and bring forth Harsh topics and present them smoothly. It makes it more easier to process the therapeutic topic . The feeling at the end is appropriate. If you have questions for resources they may be able to accommodate , they are for the most willing to guide you to the right resource.

Front office staff are very unprofessional and rude. One is coming in for a service ordered by the court and are paying for services for a reason it’s not a free service. Seems as if one is treated unprofessionally for that reason by a place that offers counseling. Someone should be knowledgeable when a person calls to make an appointment, make sure they’re aware of what documentation is required then before coming in not when they show up also if can be emailed or it must be on paper in person. Staff stating to email an identification card when it’s already in y’all’s system instead of looking or asking if one has done so. Maybe take into consideration that some are disabled and have low iQs and comprehension issues when asked simple questions so they may need someone to help them answer one. That’s why I went in with my son. I understand who can come into your office is limited due to Covid, or just the rule that’s understandable. Maybe I missed a sign on your door but still no excuse over your poor people skills and this type of mistreatment.